Stop Hiring Managers and Start Hiring High-Performance Coaches

Stop Hiring Managers and Start Hiring High-Performance Coaches According to Gallup’s recent book,  It’s the Manager, poor management is likely destroying your enterprise engagement and productivity. This is because to each employee of your company, despite how clear or well-articulated your vision, mission, and goals may be, these are always filtered through each of your front-line leaders. Most of your managers were probably chosen into their role either out of necessity or because they were excellent individual contributors in their previous role. But nearly every senior leader I speak with admits that very rarely do stellar individual contributors make solid managers. This is a huge problem because a lack of employee engagement leads to high employee turnover â€" which ultimately leads to poor performance. What do we usually do when strong individual contributors are not turning into strong managers? We seek to source managers from outside in the hope that another company’s manager selection process was better than ours. But this is the literal definition of the blind leading the blind. It’s time we fix this issue for once and for all. Whether I source managers from either inside my company as a promotion or from outside, I am looking for a specific blend of attributes I call high-performance coaching. High-performance coaching marries the best of management and coaching practices for the benefit of the employee and the business. Great managers excel at setting clear expectations, planning, and leveraging processes. Great coaches are good at helping others exceed expectations, innovating, and developing talents into reliable strengths. When you blend both, you set yourself and your company up for long-term success. At this point, you may be asking yourself: “Do high-performance coaches even exist in today’s environment?” Of course, they do. And all it takes is a shift in focus to find them. High-performance coaches are first and foremost people developers â€" so asking a prospective manager candidate how many of their reports achieved positions of higher responsibility during their tenure is a great probe. High-performance coaches are known for sustainable results, so don’t source managers with less than 2-3 years of line management experience. They also have highly engaged and productive teams, so ask candidates about their turnover and team engagement scores and what they do to maintain a high-performance environment. As more millennials proliferate throughout business, expectations are shifting so much that 21% of millennials more than three times the number of non-millennials switched jobs in the last year due in large part to poor or absent professional and career development. Managers are primarily concerned with the end outcome whereas coaches desire to develop the capabilities of their people. High-performance coaches would focus on leveraging continuous learning and regular feedback to drive positive personal and business results. The impact of disengaged employees is clear and the impact of high organizational turnover is obvious. It is not possible to simply start from scratch and wipe the slate clean of current managers â€" so the most logical approach is to help them evolve from managers into manager/coaches and then finally into high-performance coaches. The transition from manager to manager/coach begins with an expansion of focus. The manager must begin to concentrate as keenly on their employee as they do on business outcomes. They do this by taking inventory of each colleagues strengths, pride motivators, development needs, and turnoffs (a practice I call  INNERviewing  in my new book,  Leader Board: The DNA of High Performance Teams. Then they set performance expectations and work with their employee to achieve and exceed these objectives via a combination of strengths development, targeted reinforcement and motivation, and regular two-way feedback sessions. This effort comes with an immediate payoff in terms of employee trust. Taking a personal interest in someone beyond what they can deliver for you (as Dale Carnegie advocates in  How to Win Friends and Influence People) usually provides a powerful relationship boost that creates a virtuous circle leading to higher levels of performance. To be sure, this evolutionary process will be painful in the beginning. Still, just as the penguins in  Our Iceberg is Melting  identified key trends and navigated to safer ground, my advice is to start the journey to high-performance coaching sooner rather than later in order to avoid the coming business calamities of employee disengagement and millennial mass exodus. About the author: Omar L. Harris is Associate Vice-President and Country Manager for Allergan PLC in Brazil. He is the author of Leader Board: The DNA of High-Performance Teams  available for purchase in ebook or print on Amazon.com. Please follow him on  instagram,  twitter,  LinkedIn, and/or his  website  for more information and engagement.

5 Ways to Boost Safety on Your Daily Work Commute

5 Ways to Boost Safety on Your Daily Work Commute It’s easy to get into a routine on your daily work commute; you’ve probably even told someone that you could “get there with your eyes closed.” While you should relax on your commute to and from work, it’s important to remember that crime can happen anywhere, even public places. Being prepared is the best way to mitigate your risk. Here are a few tips to staying safe as you commute to and from work every day. If something happens, you’ll be glad you were prepared. Keep Gadgets in Your Bag Cell phones, laptops, or tablets should always be kept in their cases and out of sight when not in use. If you leave your electronics out on the seat, even just for a minute, you’re inadvertently advertising something that someone may want to steal. Dont let it stick out of the top of the bag easier, making you a target for mugging. Note that using your gadgets can also be distracting, making you an easier target. This also prevents you from noticing important details that you may need to share with police in the event that a crime does occur. Be Alert Be alert while walking with confidence and purpose and always hold your keys in your hand. When driving, check the backseat of your car before entering, and quickly get into the car and lock the doors. For extra precaution, look under and around your car before getting in it, suggests ProtectionAgainstCrime.com. If you find that someone is trying to follow or engage with you while walking to your car, head to a well-lit and heavily populated area. Think: gas station, restaurant, bar, or better yet, a police station if it’s close. Invest in a Self-Defense Product Purchasing a self-defense product that you can carry with you when you commute is recommended for all commuters. Security experts at The Home Security Super Store share,  The most common self-defense weapons include pepper sprays, knives, batons, and stun guns. Small, portable, and legal in most states, these home defense weapons can be kept in a nightstand or carried in a purse in case of an emergency. Remember to practice using the item a few times before stowing it away in your work bag or purse. In a dangerous situation, you’ll be more confident and effective with it. Remember: There’s Safety in Numbers According to borderstan.com,  â€œthe best way to protect yourself from a street robbery, or mugging, is to reduce your exposure to potentially being victimized.  Stay in groups, walk in well-lit areas, and pay attention to your surroundings. Thieves will look for ‘easy prey’ before they try to attack someone who is prepared.” Always commute with co-workers or friends when possible. More importantly, never get off a deserted train, subway or train stop if you can avoid it. In this case, continue to the next stop and walk or take a cab to your final destination. Dont Forget  Basic Car Safety Tips Keep the windows closed or open just a small amount  and doors locked at all times when sitting  in your car. If someone approaches your vehicle and asks you to open your window, don’t do it. This could be an opportunity for a criminal to reach inside. When leaving your car in the morning, tuck all valuables away and out of sight, in your glove compartment or trunk. If a criminal sees something worth stealing, they may attempt to break in or simply smash the glass and take what they want. Carry Your Cell Phone At All Times Always have a full cell phone battery before leaving your home or office. Know how to quickly access 9-1-1 on your cell, which in most cases it’s a 1-button command. To make it even easier, keep important numbers in your speed dial so they can be accessed quickly. Take your safety a step further and set up your emergency contacts as voice commands so you don’t have to play with buttons in a panicked state. Staying safe on your work commute  may not be top of mind first thing in the morning or after a long day of work, but it’s critical that you’re prepared. If a situation occurs, you’ll be ready to take action and help yourself the best you can. . Tired of the daily commute?  Watch this short video for  more reasons for not liking it! Image credit pepper spray

The Employer Brand of Macys

The Employer Brand of Macys Today we’re speaking to an American department store chain founded in 1858 in Cincinnati, Ohio. Macy’s, Inc. is a premier omnichannel retailer with iconic brands that serve customers through outstanding stores, dynamic online sites and mobile apps. How does an iconic brand deal with employer branding? All shall be revealed in this interview with James Marable who is Manager, Employer Brand at Macys. Have a listen to the episode below, keep reading for a summary and be sure to subscribe to the  Employer Branding Podcast. Listen on  Apple Podcasts,  Stitcher Radio,  Google Play  or  SoundCloud. In this episode  youll learn: All about James role as Employer Brand Manager at Macys. What the corporate culture is like at Macys. About Macys EVP and what differentiates the company. What talent attraction challenges  Macys are currently faced with. About some of James favorite achievements within employer brand at Macys. About some of the mistakes James has made and what he has learned from them. How Macys measures the ROI of its employer brand efforts. What the future is like for Macys and employer brand in general. Connect with James on LinkedIn.

Postgrads thinking about a career in the Media Things are happening University of Manchester Careers Blog

Postgrads thinking about a career in the Media Things are happening University of Manchester Careers Blog Curious about broadcast journalism, working for the BBC, a careers in publishing? Postgraduates are welcome to join and take part in Media Club events to find out more about working in a wide variety of media careers. Media Club events that will bring a smile to your face. Join the University of Manchester Media Club Introduction to the Media Club Thurs 1 October 2015, 5.15-6.30pm, Room 5.206, University Place Interested in careers in the media, PR and advertising? Come along to our introductory session to learn more about how you can benefit from getting involved with the Media Club. We’ll also be talking about all the things you can do as a student to improve your chances of working in the media and answering any questions you may have. You’ll get to meet former students who have successfully started their careers in the Media and you’ll find out how to get involved in the University’s student media. This is a full schedule of Media Club Events: Media club events AY 15-16 Follow the Media Club on Twitter Make sure you don’t miss out on events and opportunities by joining the Media Club Facebook Group Start your research using the Careers Service ‘Which career?’ pages on Media careers Browse the Careers Library Catalogue or come into the Atrium to talk to one of our Information Specialists Postgrad-highlighted Postgraduate career planning media Options

Resume Writing For College Graduates

Resume Writing For College GraduatesResume writing for college graduates is just as important as that of a new graduate. You may have thought of this as an essential task, but the reality is that it is much more than that.Many college graduates are not even aware of the purpose and expectations of a resume. They are using resumes filled with information about them, as opposed to giving a clear and focused statement about themselves. This should be avoided as much as possible as it will result in a half-hearted effort. Rather, you should be as concise as possible, mentioning only those facts which are useful for the hiring committee.The first step in resume writing for college graduates is to make sure your resume is impressive. Don't think of it as an academic tool for getting a good job, but more of a marketing tool. Of course, you may need to take certain courses and attend certain programs to demonstrate your abilities, but even so, you must put on a great show to impress. That is what a resume is for, isn't it?By all means, do not try to sound perfect in resume writing for college graduates. An employer is not looking for perfection when he or she is reviewing resumes. Your skills should be listed in a way that makes it clear what you have to offer. Try to keep your resume specific to the job you are seeking, and avoid getting too general.If you are applying for a part-time position, you may be limited on how much information you can include in your resume. This is due to the fact that part-time jobs usually require that candidates are available for just a few hours or days in a week. On the other hand, the more experienced professionals will likely be considered a more valuable candidate when they fill the position full-time, meaning they will have a longer list of qualifications.The format of your resume is also very important when it comes to resume writing for college graduates. The first line should be your name, followed by your contact information su ch as your current address, phone number, and email address. You should always start with your name, because this is the first thing people will see when they click on your resume. After your name, you can include a short description of yourself, followed by what skills you possess, what you are looking for, and what position you are applying for.Your resume should also include any educational background that you may have obtained. You can do this by listing a number of schools you attended and indicate the majors that you completed. Also, you can list any awards that you may have won. These should be listed in chronological order so that you can explain your work experience and what led you to where you are now.Resume writing for college graduates does not have to be difficult. Follow these tips and you will have a successful resume.

Srikumar S. Rao at our 2009 conference - The Chief Happiness Officer Blog

Srikumar S. Rao at our 2009 conference - The Chief Happiness Officer Blog One of the highlights of our 2009 conference on happiness at work in Copenhagen was Dr. Srikumar S. Raos wonderfully inspiring and funny presentation. His presentation focused specifically on two traps you must avoid, that keep us from becoming happy. You can watch the entire speech here (18 minutes): Dr. Rao is the man behind the pioneering course Creativity and Personal Mastery. This is the only business school course that has its own alumni association and it has been extensively covered in the media including the New York Times, the Wall Street Journal, the London Times, the Independent, Time, the Financial Times, Fortune, the Guardian, Business Week and dozens of other publications. Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

Second Interview Questions How To Prepare

Second Interview Questions How To Prepare For many people, a second interview is problematic. A second interview is used to distinguish you from the other candidates. It is used to determine the level of your technical abilities, so that your skillset can be compared to other applicants.In this blog, we’ll give you a guide to what second interview questions you should expect, and how to prepare for them.How To Prepare For The Second Interview QuestionsMany candidates fail to prepare for the second interview. They fail to broaden their research, and go into the second interview armed only with the knowledge that they brought to the first. The whole point of the second interview is that you need to show something more to the employer.With this in mind, here are our top tips for preparing for a second interview.Prepare your answers. This goes without saying. Compare your experience with the job description. You’ll need to provide the interviewer with different examples to the first interview. Make use of the STAR method so that your answers are relevant and insightful. Practice giving your answers to friends and family.Research. While a small amount of research is required for the first interview, for the second interview you will be expected to have completed extensive homework. The more knowledge you can demonstrate, the better. Research sales figures, events, past achievement and even future plans and product launches.Be prepared for odd questions. During the second interview, don’t be surprised if the employer tries to catch you out. They’ll  want to see how well you think on your feet. Expect questions such as ‘what type of animal would you be?’ or ‘what would you do in this situation?’ Questions such as this test your creativity, and how you react to the unexpected. You never know what the interviewer might ask.Think about the first interview. When preparing for the second interview questions, a great tip is to consider the first interview. What did you learn during this interview? Did you find out any new information on the role, the company or the people you’ll be working with? All of this information will be extremely valuable when you are preparing. Second Interview QuestionsNow that we’ve gone over some preparation tips, you’ll need to know what second interview questions to expect. With this in mind, we’ve prepared a list of our top five-second interview questions, which you will need to be ready for:1. What do you think are the main attributes needed for this role? This is your chance to sell yourself. In the reality, the question is not asking for your opinion on the main attributes, it is asking for you to confirm that you have the attributes they are looking for. Don’t just reel them off, tell the employer that you have them and how you have demonstrated them in the past.  2. Why don’t you want this job? Remember that the second interview questions are as much about you deciding whether the role is the right fit. This is a great opportuni ty for you to clarify any information that you are uncertain about, or even highlight slight concerns that you might have.Always remember to preface your answer with a compliment, however. Words such as, ‘From what I’ve seen so far, this seems a fantastic place to work, although I’m slightly concerned about…’ will work wonders for your chances of success.  3. If you had the chance, is there anything you would change about this company? This is most commonly seen when it comes to interviewing for creative roles. Don’t be afraid of suggesting ideas, although try not to go too overboard, as you still want to flatter the company. The interviewers will want to know that you can bring fresh new ideas to the team.  4. What separates you from the other candidates who have applied for this job?As we have mentioned, the second interview questions are a fantastic chance for you to distinguish your qualities and skills from the other candidates in the process. Using keywords such as drive, enthusiasm, commitment and focus are sure to grab the employer’s attention.Tell the employer than you are someone who sees themselves working for this company long term. This will show them that you are serious about pursuing the role. 5. What if we told you that we thought you were overqualified? This is another of the most common second interview questions. It’s only natural for the interviewer to be concerned as to whether you will stay in the job. Be prepared to let them know that you are a perfect fit for the role, and that you are extremely interested in a long term career with the company.For more top second interview questions and tips, visit the University of Kent Website or purchase our fantastic guide on How To Pass an Interview This entry was posted in Interviews. Bookmark the permalink. Jordan Cooke Driving Instructor Training: The Complete GuideRAF Selection Process: The Complete Guide